Introduction
We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website and engage with our hotel services.
By using our website and services, you agree to the practices described in this Privacy Policy. If you do not agree with these practices, please do not use our website and services.
Information We Collect
We may collect various types of information, including:
Personal Information: We may collect personal information such as your name, email address, phone number, and payment information when you make a reservation or booking.
Reservation Information: Information related to your reservations, such as check-in and check-out dates, room preferences, and special requests.
Device Information: We may collect information about your device, including your IP address, browser type, and operating system to improve your website experience.
Usage Information: We may collect data on how you use our website, including which pages you visit, how long you spend on each page, and your interactions with our content.
How We Use Your Information
We use the information we collect for various purposes, including:
Reservations and Services: We use your information to process and confirm reservations, provide hotel services, and cater to your specific requests.
Communications: We may use your contact information to send you confirmation emails, reservation details, and post-stay surveys.
Marketing: We may use your information to send you promotional emails about our hotel, packages, and special offers. You can opt out of these communications at any time.
Improve Our Services: We use data analysis to improve our website and services for a better guest experience.
Sharing Your Information
We respect your privacy and do not sell or trade your personal information to third parties. However, we may share your information under the following circumstances:
Service Providers: We may share your information with trusted service providers who assist us in delivering hotel services, including payment processing and room cleaning.
Legal Requirements: We may share your information when required by law or to protect our rights, privacy, safety, or property.
Security
We take security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. We use secure encryption technology for data transmission. However, no data transmission over the internet can be guaranteed as completely secure.
Your Choices
You have the right to access and update your personal information. If you wish to opt out of marketing communications, you can do so by following the instructions provided in our emails or by contacting us.
Changes to this Privacy Policy
This Privacy Policy may be updated from time to time. Any changes will be posted on our website with the date of the last update.What rights you have over your data
Contact Us
If you have any questions about this Privacy Policy, our data practices, or wish to make inquiries, please contact us at 856-696-3800 .